Terms & Conditions
Last updated: August 2026
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the Win Rate Group website and any services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, you should not use our website or services.
2. Definitions
"We", "us", and "our" refer to Win Rate Group, a UK-based B2B sales and consultancy firm. "You" and "client" refer to any individual or organisation engaging our services or using our website. "Services" refers to outsourced sales, lead generation, sales strategy, market research, training, and account management offerings.
3. Use of Our Website
You agree to use our website lawfully and not to misuse, disrupt, or attempt to gain unauthorised access to any part of it. You may not reproduce, redistribute, or exploit any content from this site without our prior written consent, except as permitted by applicable law.
4. Engagement of Services
Any engagement of our services is subject to a separate written agreement that will take precedence over these Terms where they conflict. These Terms govern general website use and provide a baseline framework; specific deliverables, fees, timelines, and obligations are defined in your service agreement.
5. Fees and Payment
Fees for our services are agreed in writing before engagement begins. Unless otherwise stated, invoices are payable within the terms set out in your agreement. Late payment may incur interest in accordance with applicable UK law. Website browsing and general enquiries are free of charge.
6. Client Responsibilities
Clients agree to provide accurate information, timely access to relevant people and systems, and reasonable cooperation to enable us to deliver services effectively. We cannot be held responsible for delays or underperformance caused by a lack of client cooperation or inaccurate information provided to us.
7. Intellectual Property
All content on this website — including text, logos, graphics, and design — is the property of Win Rate Group or its licensors and is protected by intellectual property laws. Deliverables created for a client under a service agreement are governed by the intellectual property terms of that agreement.
8. Confidentiality
We treat all client information as confidential and handle it in accordance with our Privacy Policy. Where sensitive commercial information is shared during an engagement, confidentiality obligations are formalised in the relevant service agreement.
9. Limitation of Liability
To the fullest extent permitted by law, Win Rate Group shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability for any claim arising from a service engagement is limited to the fees paid for that engagement, as set out in your service agreement.
10. No Warranties
Our website is provided "as is" without warranties of any kind. While we strive for accuracy, we do not warrant that the website will be uninterrupted, error-free, or free of harmful components. Specific performance warranties related to services are addressed in the relevant service agreement.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of those sites. Accessing third-party links is at your own risk.
12. Termination
We may suspend or terminate access to our website at any time, without notice, if we believe you have breached these Terms. Termination of a service engagement is governed by the terms of your service agreement.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised Terms.
15. Contact Us
If you have any questions about these Terms, contact us at info@winrategroup.com or via the contact section on our website.